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Problem With Fax Modem/DSL

If it is on, click here The problem can sometimes come from antivirus software. We suggest you remove and re-plug the cable into the DSL modem and your computer to ensure the cable is plugged in securely. ACTIVITY — Lights up intermittently, when the modem is transferring data. When your computer tries to connect, an error message should appear if there is a problem. this content

Some fax modems may be not be able compensate for a poor or fair quality line and cause errors when sending and receiving faxes. Do you have to identify a magic item to be able to use it? If the solution links you to a different document that does not resolve the problem, return to this document to continue troubleshooting. You must determine what is answering the line.

caution: After performing a partial reset on an HP Officejet 500 or 600 series product, the unit must be reconnected to a computer, with the all-in-one software installed, to re-configure the The FaxTalk Settings application will open. Modify your browser's settings to allow Javascript to execute.

Leave the other phone line devices disconnected for now. Follow the directions to download and install the update If an answering machine is connected to the same line, fax reception problems can occur. Try changing the telephone jack location, and/or the telephone cable.  The length or quality of the telephone cable could also be a factor in poor transmissions. HP Customer Support Z7_3054ICK0KGTE30AQO5O3KA30U7 hp-contact-secondary-navigation-portlet Actions ${title} Loading...

The network card might be disabled; Click this link to see how to check whether your network card is properly enabled. 678: The remote computer did not respond Check all of The automatic connection has been disabled. I can hook a FAX to another outlet in a different room, but I need it to be in the same room/on the same outlet since that's where my print server You will also need to temporarily change the TCP/IP settings on your computer, following the instructions for “One Computer” setup in your Installation Guide.

A microfilter is a device that allows broadband to work at the same time as your telephone service. Many of these devices do not have sufficient electrical shielding and can induce electro-magnetic force (EMF) onto the phone line. Our clients know what’s what. If it is on, click here.

You may be asked to select your product from a list of models. http://boards.straightdope.com/sdmb/showthread.php?t=248312 To enable or disable Error Correction Mode (ECM) support in FaxTalk: From FaxTalk, click on the Tools menu, and click Options. Was this article helpful to you? Make sure that the modem does not have a filter on it.

If the report prints correctly, the issue is probably with the sending fax machine. news Try to restart the telephone gateway by unplugging the power cord and plugging it back in. It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support.From the printer control panel, navigate to:> Setup> > Fax Setup> > Dialing and Error code 678 will display after several unsuccessful attempts. 769: The specified destination is not reachable The network card might be disabled; Click this link to see how to check if

Resolve the error to free up space in the printer memory.Make sure that Fax Forwarding is disabledFrom the printer control panel, navigate to:> Setup> > Fax Setup> > Ringing and Answering> Click on the Tools menu and select the Options command. If you have read through this guide and are still unable to connect to the Internet or have other questions, call us for help. have a peek at these guys If the problem still exists, see section Faxes cannot be sent or received or the problem cannot be determined to continue troubleshooting.

Save the settings and exit the BIOS. The cables wired into your modem and computer should click when they're inserted, so make sure they're all the way in! If the second attempt also fails, see Step four: Final steps for final steps to take before you service your product.

Not all fax modems are created equal.

  1. Examine how the telephone cable is connected to the fax.
  2. Check for a dial tone Unplug your modem and plug a telephone into that wall jack to see if you are able to receive a dial tone.
  3. Would a large number of people simultaneously turning on a load of 3 kW be sufficient to bring down the electricity grid across 500 sq km?
  4. Normally, you'll need a microfilter for every telephone socket in your home where you've got some kind of telephony or broadband equipment plugged in.
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  6. The time now is 09:11 AM.
  7. Our Technical Support staff is available 8:30am-6:30pm Monday-Friday, and 10am-5pm Saturday at 510-843-6389, or via email at [email protected]
  8. It may even keep the modem from synching at all.Maybe someone else will chime in with some other ideas. · actions · 2007-Apr-19 7:17 pm · (locked) rbond007laPremium Memberjoin:2002-02-12Powder Springs, GA
  • Note that any FaxTalk custom settings for the modem will be lost after this change.
  • Try bypassing any splitters or other devices as they can sometimes cause interference with your DSL signal.
  • Q.E.D. If the fax is transmitted successfully, continue to the next step. Deactivate the software long enough to test it. 691: Access was denied because the username and/or password was invalid on the domain Wrong username or password! Visit now Z7_3054ICK0KGTE30AQO5O3KA30H4 hp-feedback-banner-portlet Actions ${title} Loading...

    There is a free test fax service you can use to test your FaxTalk software. Without microfilters you may get problems with your BT broadband or experience noise on your telephone line. I know some fax machines do try to use frequencies that can upset a DSL connection though, but it seems more likely that if your filter was duff, the connection would check my blog Problem: The Internet is slow, but only during the first few minutes of use There might be a problem with automatic detection of the connection settings.

    The line has a filter. Review the symptoms below carefully and then select the symptom that best fits your problem. To do this, unplug the power cord from the DSL modem, wait about 30 seconds, then plug it back in. The first thing to do is switch filters and see if that solves your problem.I just tried that a few days ago but it didn't help. · actions · 2007-Apr-19 5:18

    Charter Member Join Date: Jan 2003 Location: Richmond, VA Posts: 22,536 You don't say, but if you don't have a DSL filter on the line for the fax machine, you If the copy has dark vertical lines, the scanner glass and white reference strip need to be cleaned. This includes numbers that must be dialed to access an outside line or to access long distance services.