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Problem Connecting Using Pcanywhere

Also, the router must be configured to send this information to the particular pcAnywhere host computer. Limitations of some ISPs Some ISPs limit certain functionality, and may not be capable of supporting a pcAnywhere connection. Check that you have the correct TCP/IP address for the host. pcAnywhere TCP/IP host browsing pcAnywhere can browse a TCP/IP subnet for pcAnywhere hosts by setting the last octet of the TCP/IP address to 255. his comment is here

The majority of the time theconnection works quite well. Wikipedia® is a registered trademark of the Wikimedia Foundation, Inc., a non-profit organization. Click the pcAnywhere Task bar button to display the pcAnywhere Host Status screen. Neither are international characters or extended ASCII characters such as ~, *, %, and so forth.

Start Symantec pcAnywhere. Thanks in advance SeanSep 4, 2004, 8:40 PM Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)I have ran into similar problems, when using an SMC barricade router we haveto "hit" the machine twice Video Connection problems can also be caused by conflicts with your video card driver.

  1. For instructions on setting up an internal static IP address, read this Port Forward article.
  2. For Ping, on the command prompt, type the following command and press Enter: ping host_IP_address Where host_IP_address is the IP address of the host computer.
  3. With TCP/IP over a satellite link, Ping times are in excess of 1800-3000 milliseconds.
  4. You can still use pcAnywhere; however, if the host is in use by another user, then you will appear to make a connection to the host but you will see a
  5. Therefore, they are filtered by Internet Routers.
  6. File transfers may be possible, but remote control is unlikely.

For pcAnywhere licensing information, see the document: pcAnywhere licensing. At that time I> have also been able to connect to the host from inside the LAN, but> have not been able to use PCAnywhere on a phone/modem connection to> the pcAnywhere video cache The pcAnywhere host and remote work together to cache the host's screens. These show up as black screen connections, partial screen draws, slow screen draws and disconnections.

For more information read the document Cannot connect to a pcAnywhere host through a router. Technical InformationOperational overview It helps to have a basic understanding of how pcAnywhere negotiates a Unsourced material may be challenged and removed. (March 2014) (Learn how and when to remove this template message) PcAnywhere Developer(s) Symantec Corporation Initial release 1986 (DOS), 1993 (Windows) Last release 12.6.65 GENERAL HELP Download & Install Renewal & Purchase Threat Removal PRODUCT HELP Norton Security for Windows Norton Security for Mac Norton Security for Mobile Did you get your Norton product from https://support.symantec.com/en_US/article.TECH106560.html Click Edit > Preferences.

This is too slow for pcAnywhere to function effectively. According to the Internet standards as set forth by the Internet Architecture Board (IAB), the only characters allowed in a TCP/IP host name are the numbers 0 through 9, the hyphen Check that you have the correct TCP/IP address for the host. Ping returns a few "Request timed out" packets or Tracert returns a few "*"s This indicates that packets are lost.

Type the following in the run dialog box and click OK: regedit Go to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\pcAnywhere\CurrentVersion\System Right-click the TCPIPConnectIfUnknown key, and then click Modify. https://support.norton.com/sp/en/us/home/current/solutions/kb20080429100127EN_EndUserProfile_en_us Click Apply > OK. InfoWorld, February 10, 1986. ^ "pcAnywhere remote package supports Windows". Set the value to 1.

Symantec also released hot fixes for the pcAnywhere versions, 12.5.x and 12.6.x, bundled with Symantec Management Suites.[7] A full cumulative service pack patch was released on April 11, 2012.[8] Symantec gave this content Create a SymAccount now!' How to troubleshoot pcAnywhere connection issues HOWTO30289 July 20th, 2012 http://www.symantec.com/docs/HOWTO30289 Support / How to troubleshoot pcAnywhere connection issues Did this article resolve your issue? Make sure that your security software is not blocking the pcAnywhere application from creating or accepting the connection. This means that specific ports on the router must be opened to let the pcAnywhere information through, and then identify which computer on the network is to be used as the

Also, pcAnywhere will only work if the host or remote address is in the range x.x.x.0 through x.x.x.254. Change the amount of time the pcAnywhere remote waits on each TCP/IP address. An example would be 9,1-123-4567,,89. http://macland.net/problem-connecting/problem-connecting-to-icq.php Submit a Threat Submit a suspected infected fileto Symantec.

Modem You will see this error if the host uses a line that also has voice mail. You can make sure that the difficulties are not caused by a cached screen by turning caching off at the remote. v t e Retrieved from "https://en.wikipedia.org/w/index.php?title=PcAnywhere&oldid=738988422" Categories: Internet Protocol based network softwareRemote desktopSymantec softwareHidden categories: Articles needing additional references from March 2014All articles needing additional referencesAll stub articlesNetwork software stubs Navigation

If you have set this to a higher number of rings, the remote may time out before the host answers the telephone.

pcAnywhere and satellite communications pcAnywhere is not supported over satellite or other wireless communication. Symantec. ^ "About the pcAnywhere 12.5 SP4 and pcAnywhere Solution 12.6.7 releases". If you are using a Dial-Up connection, go to Step 2. You can make sure that the difficulties are not caused by a cached screen by turning caching off at the remote.

These packets are sent through the "TCPIPDataPort" port. Once the connection is working, then raise the serial port data rate. For pcAnywhere to function correctly, the local IP address of the pcAnywhere host computer must use a static IP address so that the IP address does not change. check over here On the Remote Operation tab, uncheck the option Use pcAnywhere cache file.

Make sure that you allow the connection to and from the pcAnywhere program in the firewall software. Thank you for using Norton Support. < Back Was this information helpful? High Ping times Compare the Ping times with this list: " " 100-200ms - Average " 200-400ms - Okay, but will experience occasional pauses, occasional disconnects " 400-800ms - Poor, will When a pcAnywhere remote attempts to connect to a host, it sends User Datagram Protocol (UDP) packets to the host through its "TCPIPStatusPort" port.

pcAnywhere runs on several platforms, including Microsoft Windows, Linux, Mac OS X, and Pocket PC. The last time this happened, we used theremote connection successfully on Friday, closed down properly andcould not connect on Monday. Click OK. For information and support on the configuration of a router, consult the router manufacturer.

Symantec. Dial-up adapters If you use a Dial-Up Adapter on either side of the connection, make sure that the serial port rate is 38.4 K or less. For more information read: Cannot connect to a pcAnywhere host through a router. To get a good picture of the network connection between the remote and host computers, you may need to run these utilities multiple times.

Once the connections works, set this value to 0 if the routers pass UDP packets. May 7, 2014. Thank you! For example, entering 208.146.49.255 in the Settings screen for the remote prompts pcAnywhere to scan every address from 208.146.49.0 to 208.146.49.255 for pcAnywhere hosts.

Remote connection to XP Home Urgent - Win XP Terminal Service (remote desktop connection) Remote desktop connection for xp XP-VPN-Remote Desktop Connection Windows XP Home and Remote Desktop Connection. Thank you for your feedback! STEP4 pcAnywhere TCP/IP host setup Start Symantec pcAnywhere. Yes No DOCID:v60761726_EndUserProfile_en_us Operating System:Windows 7, Windows Vista, Windows XP, Windows Me, Windows Server 2008, Windows Server 2003 Last modified:05/22/2013 What can we help you with?

If you leave the field blank, pcAnywhere looks on the local TCP/IP network, if there is one present. The last time this happened, we used the> remote connection successfully on Friday, closed down properly and> could not connect on Monday. The section Using Ping and Tracert contains information on troubleshooting the network connection itself.